Last Updated on December, 22, 2024
Information We Collect
Organizers
Account Information:
To create an organizer account, we collect your email address.
After account creation by the Festello admin, we confirm the account with you via email or phone.
Login is secured using a one-time-password sent to your registered email each time you access the app.
Anonymous Users
We do not collect any personal information, including email addresses, from users who log in anonymously.
Issue Reporting
When you report an issue through the app, we may collect:
App and build version.
Phone manufacturer and/or device model.
This information is used solely for debugging purposes.
Analytics Data
We may collect non-identifiable information to analyze usage patterns and improve our services. This may include, but is not limited to:
Features used within the app.
Frequency and duration of app sessions.
How We Use Your Information
We may use the information we collect from you for various purposes, including:
1. Providing and improving our products and services.
2. Personalizing your experience on our app.
3. Analyzing website traffic and user behavior to enhance our offerings.
Organizers: To create, confirm, and manage organizer accounts, and to provide access to your festival schedule.
Debugging: To identify and resolve technical issues reported by users.
Analytics: To improve our app’s performance, functionality, and user experience.
Data Security
We take data security seriously and employ industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep your information confidential.
Changes to this Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at admin@programmeros.com